Let me give you an example of how good American customer service is.
I was at the LA airport the other day and feeling a bit peckish so I asked a girl at a burger joint there how much the cookies (about three times the size of any I've ever seen in Australia, where they'd be priced about $3 regardless) were.
"Too much," she told me.
"How much is too much?" I asked.
"$2.35," she said. "Plus they don't taste that good. If you want something sweet, I'd go to the coffee place next door, their stuff is way better."
So I went next door and got a scone. As I sat there eating it a guy came by mopping the floor. He stopped by me and I thought he was going to ask me to move aside so he could mop. He wasn't, though. I had to ask him to repeat himself to make sure I had heard correctly.
"Would you like a cup of water?" was what he was actually saying. "I know those scones are a bit dry."
And he brought me a glass of water.
And every other person I met working in restaurants smiled at me and treated me like, gosh, I don't know, a customer?
I love America.
Tuesday, March 13, 2012
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1 comment:
That last sentence made my heart happy.
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